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Printing Services - FAQs

Frequently Asked Questions
When will my order arrive?
All complete jobs (art and payment) received before 6pm Eastern will be ready to ship 3-5 days later. For example, if we receive your art and payment at 5pm on Tuesday, your order will be ready to ship at 6pm on Friday.
 
Shipping Time and Cost?
The most economical way to ship printed material is UPS ground. Packages shipped via UPS Ground will arrive 1-6 days to anywhere in the continental U.S.

UPS Ground service is insured. and guaranteed to arrive when expected. When placing your order online our shipping department emails your tracking numbers to you, giving you ease of mind to know that your package is enroute.


 

What shipping options do I have?
We primarily ship with UPS and Delta Air Cargo. However, we can also ship FedEx, Greyhound, and US Postal Service. Contact us and we'll work with you to get your order to you in a cost effective and timely manner.
 
What payment options are available?
Due to our quick turnaround, all orders must be prepaid. We accept Visa and Mastercard. If you would like to pay with a check or money order, please overnight the check to us and fax us a copy of the check and the tracking number of the overnight package.
Can Florida Websites Print design my work too?
Of course! Our design services pages have samples of our design.
 
Why are your prices so low?
Because we are a "gang run" style print company, we are able to offer lower prices than our competition. We print the day's orders on a 20"x26" or 28"x40" sheet and cut the jobs apart in order to reduce the costs of making plates and other fixed setup charges. Does your job need special attention? No problem! We can do extras such as perforations, folding, scoring, binding, die-cutting, and more!
 
What do you print?
Some of our clients use our printing services for: Promotional Brochures, Event Flyers, Restaurant Menus, Realtor Postcards, Tickets, Handbills, Clothing Tags, Business Cards, Posters, Point of Sale Signage, Photo Reproduction, Zed Cards, Instruction Booklets, Monthly Periodicals, Tri-Folds, Record Flats, and More!
 
How can I send you a print job?
While our online upload system is still at works, please send our print design through e-mail at info@flsites.com .
 
Can you print jobs that are different sizes than you have listed?
Yes we can! Choose the next size larger than your art when ordering. For custom orders, please go to our contact us page and fill out our estimate form and we'll get back to you with a custom price.

 
How do I order multiple items?
Please call and speak to on of our representatives, we would be happy to answer all your questions and assist you. Please go to our contact us page.
What kind of paper do you use?
All flyers, postcards, and business cards are printed on 12 point card stock with an aqueous coating. Brochures and Posters are printed on either 80# or 100# text weight paper.
 
How long will it take to get my order delivered to me?
Your order will ship 2 business days after it is submitted and paid for. UPS Ground shipping takes from 1 to 6 business days depending on your distance from our production facility in Florida. Delta typically arrives at your airport within 24 hours (weekends included). Delta has recently cut flights, so you may want to check their site for flights from TPA to your airport.
 
Can I my order be delivered quicker?
Yes! Choose a quicker UPS shipping method while ordering. If you choose Delta Overnight, it will be shipped to your nearest airport.
 
What file formats can you take?
We accept any Mac or PC rasterized file format. This includes tiffs, jpegs, flattened psds, flattened pdfs, and eps. If you are going to send an eps, please convert all fonts to curves or outlines. We do not accept Corel Draw, Microsoft Publisher, Quark Express files. For further explanation please check out our Art Submission Page.
 
What types of media do you accept?
We prefer you to upload your order through the online ordering system, or via ftp or email. But we will accept a Mac or PC CD. We do not accept zip disks.

 
Is there an extra charge for bleeds?
No. Unlike many other companies, all our prices include full bleeds free of charge. The bleeds should be 1/8" all around.
What is the difference between Aqueous coating and UV coating?
Aqueous coating is water based and environmentally friendly. It is not a glossy at UV but it also is not detrimental to the environment. UV coating is a chemical based coating that takes longer to dry but has a much higher gloss than Aqueous. The post office will not accept UV coated postcards because you can not print or write on UV coating. It's very close to a laminated look and is popular amongst club flyers and corporate presentation pieces. We cannot turn UV print jobs in less than 48 hours due to the fact that it takes longer to dry.

 


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